Unlike some online stores, we will NOT re-sell any items that get returned to the vneedit.com. We strive for a great overall Shopping Experience and want to keep our customers happy. We offer the following return policy...
If you are not happy with your order, you may return your order to us within 30 Days for a Store Credit. The credit is for the original purchase price Minus Shipping Fees. We do NOT offer cash or credit card refunds.
If you need to return and Item please contact us.
We will quickly issue a Return Authorization # and provide you with instructions on how and where to return your order.
YOU MUST E-MAIL FOR A REQUEST. WE DO NOT ACCEPT RETURNS WITHOUT THIS NUMBER CLEARLY MARKED ON THE OUTSIDE OF YOUR PACKAGE.
Damaged or faulty products
If you receive products that are damaged or faulty (other than product damaged in transit), you must return the products to vneedit.com within 7 days, together with the original invoice and a written reason for the return, and we will provide you with replacement products. Please do not return used condoms.
Lastly,we offer you a safe and totally discreet way of purchasing safer sex products from the privacy of your home. We will never mail you anything and will never share your information with others.
If you are simply unhappy with our service and commitment to you, please contact one of our service reps at +6017 686 8361 and your purchase price will be refunded.
